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System/Computer Properties, Win Updates windows won't open/show

System/Computer Properties, Win Updates windows won't open/show

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  #1  
Old 17th April 2012, 09:37
mr_phillipus mr_phillipus is offline
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Default System/Computer Properties, Win Updates windows won't open/show

Hi There,

After an update, I can not view/open System/Computer Properties, Win Updates anymore

In a split second, I can see a windows trying to pop, but then it disappeared

I have try to un-install the last update, but still no avail

I have tried:
- Right-click - properties on "Computer" on "Start" menu
- Right-click - properties on "Computer" on Desktop
- Right-click - properties on "Computer" from Windows Explorer
- Double-click "System" from Control Panel
- Double-click "Windows Update" from Control Panel
- Execute "wuapp.exe" from Command-Prompt

To solve it, I have tried:
- Removing my antivirus (ESET Mail Security)
- Have tried to reset WUA with these following step:
net.exe stop wuauserv
regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wuaueng1.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wuweb.dll
regsvr32 MSXML3.dll
net.exe start wuauserv

What other things I still can do:
- Execute "sysdm.cpl" from Command-Prompt, but only give me "Xp like" properties
- Execute "msinfo32.exe" from Command-Prompt working fine
- All other function on Control Panel still functioning OK except "Windows Update" and "System"
- All Server functionalities still working perfectly fine
- I still can re-start or shutdown and turn-on my server without any issue
- All Administratives Tools are functioning OK (even SBS Advance Console)
- No Error on Event Viewer (within Application or System)

System Information (from msinfo32.exe)
OS Name: Server 2008 Standard FE
Version: 6.0.6002 Service Pack 2 Build 6002
Server: IBM x3650
CPU: Dual Xeon E5430
RAM: 4094 MB


I know it might not a big deal to open/view "System Properties", but if even this doesn't work, it scares the hell out of me what will happen next with this SBS.
Also, obviously I will need to update the server

Any suggestions, opinions, or whatever I can try will be much appreciated

Cheers,


Phillipus
  #2  
Old 17th April 2012, 10:35
Ossian Ossian is online now
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Default Re: System/Computer Properties, Win Updates windows won't open/show

Can you confirm this is SBS and not regular Server 2008?
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  #3  
Old 18th April 2012, 01:53
mr_phillipus mr_phillipus is offline
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Default Re: System/Computer Properties, Win Updates windows won't open/show

Hi Ossian,

Yes, confirmed 110%
Because my college is the one installed that server, and only SBS can show "SBS Console" right?

Cheers,

Phillipus
  #4  
Old 18th April 2012, 09:26
Ossian Ossian is online now
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Default Re: System/Computer Properties, Win Updates windows won't open/show

Yes -- it was the "OS Name: Server 2008 Standard FE" that got me worried...

I would be tempted to start by looking for MalWare on your server
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  #5  
Old 19th April 2012, 07:16
mr_phillipus mr_phillipus is offline
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Default Re: System/Computer Properties, Win Updates windows won't open/show

Hi Ossian,

I should put it on my first note that after removing the antivirus, I scanned with:
- Malwarebytes
- PC Doctor

All resulting OK

This where I am starting to loose my hair off....

Cheers,

Phillipus
  #6  
Old 21st April 2012, 14:08
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biggles77 biggles77 is offline
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Default Re: System/Computer Properties, Win Updates windows won't open/show

Have you tried running sfc /scannow ?
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  #7  
Old 23rd April 2012, 03:40
mr_phillipus mr_phillipus is offline
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Default Re: System/Computer Properties, Win Updates windows won't open/show

Thank for your reply,

@ STE: good thinking, and just run it.
Guess what? Windows said everything OK:

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Administrator>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Users\Administrator>



@ TEHCAMEL:

Via VNC (I am using Kaseya): same
Via RDP: same

Cheers,

Phillipus
  #8  
Old 27th April 2012, 07:26
mr_phillipus mr_phillipus is offline
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Unhappy Re: System/Computer Properties, Win Updates windows won't open/show

Hope someone still reading this thread
Recently I did:

Microsoft Safety Scanner - Completed OK, no virus, malware, etc (after 1hr 15mins)
Small Business Server 2008 Best Practices Analyzer - OK
System Update Readiness Tool for Windows Server 2008 x64 Edition (KB947821) [February 2012] - OK

Still scratching my head over this problem
Anyone willing to give any opinion, more than welcome
  #9  
Old 29th April 2012, 18:06
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Default Re: System/Computer Properties, Win Updates windows won't open/show

Still reading and still puzzled.

Do you remember what the Update was that you installed before you had this problem?
Have you tried running wuapp.exe manually to see if it will bring the Windows Update window?
Have you checked the Local Security Policy to see if something from there is locking you out?
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  #10  
Old 30th April 2012, 02:40
mr_phillipus mr_phillipus is offline
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Default Re: System/Computer Properties, Win Updates windows won't open/show

Hi there,

Just thinking to re-build this server...
This server has exchange database (edb file) on seperate drive (just say on D drive)
If I re-install the server, create same user (user full name and account name),
can I just mount the edb file?
Will the server re-map account name and its mailbox?

Cheers,

Phillipus
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