[aaverkleij]

Last week we have migrated our e-mail to google apps, aprt from this, we also transferred to another domain name. I try to explain :

1. We used to work with an SBS 2003 environment. Alle e-mailaddresses ended @oldcompany.nl
2. we now switched to google apps and all users have a new e-mail address @newcompany.nl. All old e-mail addresses are set up as alias in the new environment so users are also reachable at their old address.

So far so good.

Every user has got a new outlook profile (MAPI) which connects with the google e-mail.
If a user sends out an e-mail to a third party address, everything works fine.
If a user sends out an e-mail to a @newcompany.nl address, everything works fine.
But... if a user sends out an e-mail to a @oldcompany.nl address, things go wrong. the mail does go out, but it is never received.
Problem is probably that mail send to a former internal mail address is handled internally and never reaches the google mailserver.

Question now is, how can we take care that ALL e-mail is send through the google mail server, including e-mail sent to @oldcompany.nl

Regards, Arno Verkleij

[uk_network]

It sounds like you have some internal MX records that still point to an internal mail server instead of looking externally.

Using nslookup to check would be the first step.
http://www.petri.co.il/forums/showthread.php?t=15917

And mxtoolbox.com to check external.

[aaverkleij]

Thx for the reply. Done that, it shows :

C:\Users\Arno>nslookup
Standaardserver: svr-nt01.mycompany.lokaal
Address: 172.17.45.2
> set type=mx
> mycompany.nl

Server: svr-nt01.mycompany.lokaal
Address: 172.17.45.2
Niet-bindend antwoord:
mycompany.nl MX preference = 20, mail exchanger = ASPMX3.GOOGLEMAIL.COM
mycompany.nl MX preference = 30, mail exchanger = ALT2.ASPMX.L.GOOGLE.COM
mycompany.nl MX preference = 30, mail exchanger = ASPMX2.GOOGLEMAIL.COM
mycompany.nl MX preference = 10, mail exchanger = ASPMX.L.GOOGLE.COM
mycompany.nl MX preference = 20, mail exchanger = ALT1.ASPMX.L.GOOGLE.COM
mycompany.nl nameserver = ns3.bhosted.nl
mycompany.nl nameserver = ns1.bhosted.nl
ALT1.ASPMX.L.GOOGLE.COM internet address = 173.194.70.27
ALT1.ASPMX.L.GOOGLE.COM AAAA IPv6 address = 2a00:1450:4013:c00::1b
ALT2.ASPMX.L.GOOGLE.COM AAAA IPv6 address = 2a00:1450:8005::1a
ns1.bhosted.nl internet address = 94.124.120.52

Regards,

Arno Verkleij

[teiger]

Internal addresses are probably resolving as mycompany.lokaal - as they need to remain. Check if your users also have oldcompany.nl as part of their e-mail addresses in AD.

[aaverkleij]

Steven,

Checked that, and as far as I can see I removed all e-mail addresses @mycompany.nl @ all users, but still it is not working. Maybe I forget something and has the server somewhere else mycompany.nl as mail domain ?

[teiger]

Have you re-run the CEICW (Configure Email and Internet Connection Wizard)?

[TechMech]

Have you considered using Google Apps Sync instead of the IMAPI? It might alleviate the MX routing issue.