[chbardt]

Hello,

I hope someone can offer some guidance on this in terms of best practice or best way.

Here is the scenario - all users have an internal mail address @example.local - All users do not have POP accounts hosted at an ISP - @example.com. The external users POP their mail into Exchange.

Some Internal users send external mail but do not have pop accounts. I could have them use a generic (pop) account say sales@example.com - so the mail can go out. Have one person responsible for reading / forwarding all mail from sales@example.com

I was thinking of giving several users the same external address so any mail sent out would be delivered properly. However, I can not have several users with the same external address. They have to be unique.

I would like Exchange to handle all outbound mail flow. All Internal mail should stay inside, Users with external addresses should be able to send mail. Internal users that need to send external mail can send mail. The customer does not want all users to have external email addresses.

Sorry for the long post and hope it makes sense

[James Haynes]

Originally Posted by chbardt

I was thinking of giving several users the same external address so any mail sent out would be delivered properly. However, I can not have several users with the same external address. They have to be unique.

this is the reason for either query ditro lists or a global security groups...

they can include all the members you select or define and can be contacted via a single address.

Originally Posted by chbardt

Sorry for the long post and hope it makes sense

its cool, but youre right. i dont understand the rest of what your asking or trying to achieve. sorry...

~j

[chbardt]

Hi James,

Let me revise the request.

User has a .local address and a external address POP (hosted by an ISP) - We want exchange to handle all mail delivery.

External mail is routed externally. Internal mail stays internal. How do I do that when I can only have one default profile in Outlook which would either be the internal address or the external.

I think that is it in a nutshell.

Thanks

Chbardt

[Sembee]

You need to have a single profile and all email goes through that profile.

Then you need to one of two things.

1. If you want ALL email those users send to be rewritten so that it comes form the generic account you will need to use a third party tool. Exclaimer can do that, there will be others.

2. If you want the users to be able to choose when they send email as themselves and when as the generic address then generic address will need to be either a group or a mailbox with the user having "Send As" permissions. They will use the From field in Outlook to control which account the message goes from.

Another option would be to have all users open the generic mailbox and see the email coming in and have an additional personal mailbox. When they want to send an internal email they use their own mailbox (using the from field).

Simon.

[chbardt]

Hi Simon,

If we were to go with the external profile ie. the pop one. Would they be able to address and send mail internally or not.

One more scenario - if the external profile was the default. Would that mean that all email sent from users would go out to the ISP and then be popped back into the environment. How would it be possible to keep internal mail internal.

Thanks

Chbardt

[Sembee]

Exchange is designed to be responsible for all email.
If you try and work around that you will just cause yourself more pain.

Trying to use two profiles or routing email in different ways depending on whether it is external or internal will simply never work.

The simple thing I say is either use Exchange as it was designed, or don't use it.

Simon

[chbardt]

Hi Simon,

Assuming we were to configure (1) profile. and have the smtp address correspond to the external address, @example.com - Exchange would handle all mail flow. This would remove all issues of internal vs external mail and routing etc?

We'd still need to set up a POP profile to receive the mail from the ISP.

Chbardt

[Sembee]

There is nothing to stop you from adding the POP3 account to the profile, but you need to be aware that the messages will go out with the email address in Exchange.

Ideally you should look to move away from the POP3 accounts.

Simon.

[chbardt]

Hi Simon,

If the POP accounts are required ie. the customer is not able to move to an environment where they are responsible for their mail what would be the best compromise?

Chbardt

[Sembee]

A rapid move from the POP3 accounts.
As far as I am concerned, unless someone is doing something they shouldn't (such as running Exchange in a corporate network where the head office have said no) there is no reason to support POP3 accounts.

Simon.