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Dell 2335 Printer - Constant Flashing amber light? Wont print data (Pic Included)

Dell 2335 Printer - Constant Flashing amber light? Wont print data (Pic Included)

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  #1  
Old 5th June 2012, 10:31
joe5x joe5x is offline
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Default Dell 2335 Printer - Constant Flashing amber light? Wont print data (Pic Included)

Hey

Have a flashing amber light which refuses to go off. Have cleaned out the printer and there and no paper jams

The far right hand light with a bulb on it is constantly green

Have also changed the toner to no avail

Any ideas folks?? It still prints the setup/config pages!




Thanks
  #2  
Old 5th June 2012, 10:49
Ossian Ossian is offline
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Default Re: Dell 2335 Printer - Constant Flashing amber light? Wont print data (Pic Included)

User Guide for the 2335dn MFP (from http://support.dell.com/support/edoc...n/en/index.htm) indicates
1) Minor error - check display
2) Toner low (ruled out)
3) Toner empty (ditto)
4) Paper Jam (unlikely since status pages print - note cleaning out can leave little scraps of paper blocking sensors)
5) No Paper (ditto)
6) Major error - check display

Anything on the display?

What about a very simple print job -- from a CMD, dir>lpt1 (or whatever the port is)?

What OS and applications are you using, and how are you connecting to the printer?
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Old 5th June 2012, 10:59
joe5x joe5x is offline
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Default Re: Dell 2335 Printer - Constant Flashing amber light? Wont print data (Pic Included)

No display on them unfortunately so limited to the light notifications

I have tried a simple one worded word doc and not working. The print is connected via usb to one machine with other users sharing off it. Worked 100% until this error appeared.

Printer also out of warranty.
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Old 5th June 2012, 11:15
Ossian Ossian is offline
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Default Re: Dell 2335 Printer - Constant Flashing amber light? Wont print data (Pic Included)

What is the exact model -- my for Dell 2335 gave the one I showed you?
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Old 5th June 2012, 11:17
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Default Re: Dell 2335 Printer - Constant Flashing amber light? Wont print data (Pic Included)

Just about to post this! Its actually a 2330!

Have loads of 2335 so hence confusion

Apologies!
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Old 5th June 2012, 18:27
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Default Re: Dell 2335 Printer - Constant Flashing amber light? Wont print data (Pic Included)

OK - here is the PDF manual link:
http://support.dell.com/support/edoc...d/en/index.htm
Again it doesnt seem to match your picture...
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Old 6th June 2012, 07:29
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Default Re: Dell 2335 Printer - Constant Flashing amber light? Wont print data (Pic Included)

joe5x:
You may be able to get Dell to help you with the error code even though it's out of warranty. Tried resetting the printer's config and/or the firmware?


Ossian: It looks like there's multiple versions of it out there. Found an Indian version of it that matches his pic.
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