[pcarpendale]

Hi
I'm in this midst of installing a second exchange server at my site (win2k domain), and when I have it running I'll swing the users over.

I'm having problems with the Outlook 2003 client

the UPN logon works fine it’s just that on the old server I just need the username, on the new server I need to enter either username@exchangedomain or exchangedomain\username

I know the users will squawk about this if I can't resolve it before the rollout

Any help would be greatly appreciated



These are the differences between the two servers: Old server Win2k, Exchange 2003, DC, GC ; New server Win2k3 R2, Exchange 2003 sp2, member server

Thanks

Phillip

[biggles77]

Read the article especially the part under: Optional - Customize the logon page

[Ossian]

I thought pcarpendale was having problems with outlook, not OWA?

Or does the solution work for both?

Tom

[tonyyeb]

The solution is for OWA.

Are both your Exchange servers sp2? Is DNS setup correctly in the NIC of the new exchange server?

[pcarpendale]

Hi
Only the new exchange server is sp2.
I think the DNS is set up correctly. I just went over it again.
Both servers have 3 nics. The two extra nics are for seperate OWAs.
Phillip

[pcarpendale]

Hi
I called Microsoft about this and they told me that this is by design, and is because the new server is windows 2003. That windows 2000 looks for the user in availbable domains but win2k3 won't. Extra security?
So I guess I'll just have to live with it.
Thanks
Phillip

[tonyyeb]

So are they saying that when Exchange 2003 runs on Windows Server 2003 it will prompt for a username and password regardless of whether the Outlook 2003 client is on a domain computer and the user is opening their own mailbox?

Can someone clarify this before we upgrade our exchange boxes to Win2k3?

[pcarpendale]

Hi
They said if the client computer is a member of the domain and logged on to the domain, then username and password would work. But if not then you need the UPN logon username@exchangedomain or exchangedomain\username.
I have lots of roving users and users in other domains so that isn't an option for me. I'll have to educate my users.
Thanks
Phillip

[tonyyeb]

Thanks for getting back to me Phillip. Sorry I can't help you in any way. I suppose the users will just have to learn.... send them an e-mail

[biggles77]

Hi Phillip, my apologies for pointing you in the wrong direction. I read the post and when I saw "exchangedomain\username" the brain clicked OWA and I forgot about the Outloook part of the problem. (Old age is a bugger) My wife says I am going to Egypt for some holidays, she is always telling me going I am going (to) see nile.