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You may want to remove and reinstall TCP/IP to help resolve the following issues:
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Bindings that are improperly configured on a server.
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Dial-up clients that are unable to connect to a RAS server.
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Network adapter drivers that do not properly bind to the protocol.
To remove TCP/IP from your Windows 2000-based computer:
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Click to clear the TCP/IP check box from all dial-up connections and all LAN connections in the Network and Dial-up Connections tool.
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Install another protocol (NWlink or NetBEUI) to maintain a placeholder for each connection.
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Restart your computer.
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Reinstall TCP/IP, and then restart your computer.
Note: You may also want to read Reinstall TCP/IP on Windows XP.
